Ok, I've looked at a lot of pannier-backpack transformer bags, and this one is the best.
- Transforms from one to the other very easily, I live and bike down to -30C and can flip pannier to backpack and forth without freezing my hands
- LOVE that the top carrying handle is in the middle of the bag instead of on the edge - my other panniers are Arkels and I find them great for touring but when you have to carry them in your hands they bash your legs up. Not so with this great 2WG bag! Carries like a briefcase if you want it to, no leg bashing around!
- The company was super transparent and helpful about negotiating how to get the bag to me with the postal strike happening, I found them very responsive and friendly, and real problem-solvers from the logistical end
- The fabric is waterproof and quite tough, and doesn't become brittle in the cold - you can tell they are truly designed for all weather
- I really appreciate the bright coloured rain cover, I got the black bag for the office but still like to be visible while out on the road
- I really like the bright coloured inside, makes it easy to find stuff in there; also the pockets are the right size and shape to carry phone/wallet/glasses etc. Impressive thoughtful design!
- I got the smaller size bag, which fits my smaller frame body really well (I'm 5'6"). I would imagine the larger bag might be too low on my back, and am super happy I went with the smaller option :)
My only suggestion for improvement is putting more reflective surfaces on the bag; but the visibility issue is solved with the bright rain cover, so not complaining about it at all!
All in all, I can only say good things about this bag. I've been looking for the right one for a while, and am so so happy I found this one!